**$20 of the $25 fee to book a tour is refunded once you either take your tour or cancel with at least 24 hours' notice. It is to ensure that Suntree staff's time is considered and respected and not meant as a barrier to enrollment or to discourage tours. 

Please note that for the refund to be applied, you must arrive within 10 minutes of the listed start time of your tour. Tour deposit refunds are processed at the end of each week and may take 7-10 business days to reflect on your credit card/bank statements.